DELIVERIES & RETURNS
Return & Refund Policy
Your ultimate satisfaction with ARGANA is our goal! Therefore, in case your delivered product is faulty or damaged or incorrectly supplied, you must inform us at firstname.lastname@example.org within 15 days of receipt of your order,
Please be sure to enclose a copy of your invoice, photo of the damage and the reason for your return , for a replacement of the product.
We will not be responsible for any loss or damage caused to the products during your possession.
To qualify for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
Only regular priced items can be refunded. Unfortunately, sale items are not refundable.
You have the option to cancel your order within 24 hours.
we will process a refund to your payment card or, for cash on delivery payments.
Original shipping charges will not be refunded, unless the return is a result of our error
Delivery/ Shipping Policy
ARGANA delivers to all areas across the United Arab Emirates.
The moment you complete your purchase, your order will be processed. We will send you a confirmation email to the email address you have provided.
Please note that your order cannot be processed by our delivery partner on public holidays, so these days do not count as working days.
Delivery will be done within: 2 to 3 working days.
Standard delivery is charged at 10 AED
For orders over 200 AED delivery is free